Terms and Conditions

Terms & Conditions

Data Updated: 18th October, 2024

This Notice provides information about data we collect, use, and share, and our commitment to using the personal data we collect in a respectful fashion.

You agree to be bound by these Terms of Service (these “Terms”) of https://techaidlabs.com/ (the “Site”), owned and operated by TechAid Labs (OPC) Pvt Ltd is a India Private Limited Company (“we” or “us”) any time you use or access the Site, our software (“Software”) and any of our other products or services located on the Site or through the Software (together with the Site and the Software referred to herein as the “Services”). Your use of the Services is subject to your acceptance and compliance with these Terms.”Use” or “using” means to access, install, download, copy or otherwise benefit from using the functionality of the Software in accordance with the documentation. If you do not agree to these Terms, do not use the Services. Each time you access or use the Services, the current version of these Terms will apply. These Terms will always be available on the Site.

Your use of the Services is also subject to our Privacy Policy, available on the Site and incorporated into these Terms by reference; in addition, you agree to abide by our rules, policies, and procedures we may publish on the Services from time to time. We reserve the right at any time and without notice to change these Terms. If you have questions regarding these Terms, please contact us.

THIS IS A LEGALLY BINDING AGREEMENT. IF YOU DO NOT UNDERSTAND THIS AGREEMENT, OR DO NOT AGREE TO BE BOUND BY IT OR THE PRIVACY POLICY REFERENCED HEREIN, YOU MUST IMMEDIATELY LEAVE THE SITE AND YOU ARE NOT AUTHORIZED TO ACCESS OR USE ANY OF THE SERVICES OR SOFTWARE. BY ACCESSING OR USING THE SITE, SERVICES AND/OR SOFTWARE, YOU CONFIRM THAT YOU ARE AT LEAST 18 YEARS OLD (OR IF YOU ARE BETWEEN 13 AND 17 YEARS OLD, INCLUSIVE, THAT YOU ARE USING THE SITE, SERVICES AND/OR SOFTWARE ONLY WITH THE APPROVAL OF YOUR PARENT OR GUARDIAN), THAT YOU ARE LEGALLY ABLE TO ENTER INTO THIS AGREEMENT, AND THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THIS AGREEMENT.

Company Information

This TechAid Labs agreement – Terms of Use is a contract between “you” and https://techaidlabs.com/ “website”. TechAid Labs is a business registered in India. Branded as TechAid Labs (“we”), and covers all TechAid Labs made pursuant to this website.

Website Purpose and Services

TechAid Labs website and other web properties, including locale-specific websites and microsites are commissioned to educate the customers and site users on our corporate presence, commercial offerings, domain-specific knowledge, and other updates including offers, PR, events, etc. TechAid Labs websites also provide the means to experience our software through free trial downloads and paid subscriptions. We also enable an interactive experience for our website users to connect with TechAid Labs through mechanisms like form submissions, blog commenting, time-bound surveys, web ticketing, chat, call toll-free, etc.

Our offerings include software and services, comprising the solutions for data recovery, file repair, email repair, email conversion, and data erasure.

Translations

Where TechAid Labs has provided a translation of the English-language version of a TechAid Labs Site, these Terms of Service, or other materials, you agree that:

  • The translations are only for your convenience;
  • The English-language version governs your use of the materials provided by TechAid Labs; and
  • The English-language version shall take precedence in the event of a conflict between the English-language version and the translated version (except as prohibited by local law).

Privacy Protection

We value the privacy of our users and thus we will never sell or share user data without express consent. However, data collected via the website or use of the software might be shared with partner companies, which helps us provide the best services to you. By using our Services, you agree that TechAid Labs can use your data to provide you with the software features, including, but not limited to, sending periodic emails announcing news and product updates. To unsubscribe from the emails please use the unsubscribe link at the bottom of the email. Our Privacy Policy details on how we collect and use your information. You should review it if you would like to know more about how we collect, use, and treat your information. We respect the privacy of all our website users. When you access or use TechAid Labs website, software or services, you signify your agreement to TechAid Labs Privacy Policy. For more information, please visit our Privacy Policy.

Ownership, License and Use

Unless otherwise stated, the Site and its software are owned and operated by TechAid Labs. This Site, and all materials appearing on it, are protected by copyright and may not be used without prior written permission. Other trademarks or copyrighted materials appearing on the Site are the property of their respective owners and may not be used without permission. You may access and use the materials and information on our Site as they appear there for your personal use, educational advancement, or professional development. Any materials that you download for your own use must maintain all copyright or other notices. Except as we expressly permit, any redistribution, retransmission, commercial exploitation, linking, or other uses are strictly prohibited. You shall not copy or edit the materials, or integrate them into any other media. You shall not claim ownership or authorship, or otherwise use the materials except as we expressly permit. You shall not hack into our Site or text messages, or otherwise gain unauthorized access to or make improper use of our content or Site.

Software and Subscription Access

You can use the Software downloaded from TechAid Labs Platform, or choose to subscribe our “One Time” License (One Time Purchase), Monthly, Yearly, subscription plans. Refer to our End User License Agreement (EULA) for more information. You install the Software on computer systems of your choice, which are not under the control of TechAid Labs. For the duration of this Agreement, TechAid Labs gives the user a non-exclusive, non-transferable license to use (execute, modify, execute after modification) the TechAid Labs Software, under the EULA found on the TechAid Labs website. Please see our EULA agreement for more information.

Information You Submit

Any content you submit to TechAid Labs or the Platform, through a “contact us” mechanism or otherwise, will be treated as non-confidential and non-proprietary and will not be returned. You agree that TechAid Labs is free to use any ideas or concepts you submit to us for any purposes whatsoever, including, without limitation, developing, manufacturing and marketing products and services; and creating informational articles, without any kind of payment to you.

Acceptable Use

By using the Services, you agree that:

  • You will not use the Services in any way that violates Applicable Law, these Terms, or any other Policies.
  • The information that you upload or post in connection with the Services does not infringe on anyone else’s intellectual property or proprietary rights or otherwise conflict with the law or the rights of others.
  • You will not upload, post or otherwise transmit through the Services any content that contains any viruses, trojan horses, time bombs, or any other harmful programs or elements.
  • You will not provide false information about yourself to us, impersonate any other person, collect information about other users, or otherwise attempt to mislead others about your identity or the truthfulness or accuracy of the data you transmit through the Services.
  • You will not damage, disable, disrupt, overburden, interfere with, or attempt to gain unauthorized access to any portion of our Services, computer systems, servers or networks, or any other person’s use and enjoyment of the Services.

TechAid Labs may suspend or terminate your use of the Services at its sole discretion for any actual or suspected violation of these limitations or other applicable policies or rules referenced in these Terms of Service.

Cancellation

You can cancel your purchase anytime. But once your cancellation is approved you will cease to have access to the TechAid Labs software and services.

Intellectual Property Rights

We are the owner of or the license of all intellectual property rights in our Site and our Service, and in the material published on it (excluding your Contributions). Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use any content on our site in any way except for your own personal, non-commercial use.

Compliance with Statutory Provisions

When supplying your content you are obliged to comply with all the applicable laws and other legislation of the European Union GDPR Regulations GDPR, the U.S Federal Trade Commission FTC and The Indian Personal Data Protection Bill, 2019 (“PDPB”). Regardless of whether or not it constitutes a criminal offense, it is prohibited to supply the content of a pornographic, sexual, violent, racist, seditious, discriminatory, offensive and/or defamatory nature. In addition you are also obliged to refrain from infringing any third-party rights. This applies in particular to personality rights of third parties as well as to third-party intellectual property rights (such as, copyrights and trademark rights). In particular you must also hold the necessary rights over your profile picture or any other picture you post. We are entitled to delete or remove any content that is unlawful or that infringes the above-mentioned principles at any time. If you infringe the above-mentioned principles we are entitled to give you a warning or to temporarily block your user account or to cancel the user contract for a good cause in accordance with these terms of service.

Third-Party Website and Interactions

The Services may contain links to third-party websites (“Third-Party Websites”) and applications (“Third-Party Applications”) and advertisements (“Third-Party Advertisements”) (collectively, “Third-Party Websites & Advertisements”). When you click on a link to a Third-Party Website, Third-Party Application or Third-Party Advertisement, TechAid Labs will not warn you that you have left TechAid Labs’s Website or Services and will not warn you that you are subject to the Terms of Service (including privacy policies) of another website or destination. Such Third-Party Websites & Advertisements are not under the control of the TechAid Labs website. TechAid Labs is not responsible for any Third-Party Websites, Third-Party Applications or any Third-Party Advertisements. TechAid Labs provides these Third-Party Websites & Advertisements only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to such Third-Party Websites & Advertisements, or their products or services. You use all links in Third-Party Websites & Advertisements at your own risk. You should review applicable terms and policies, including privacy and data gathering practices of any Third-Party Websites or Third-Party Applications, and make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any third party.

Customer or User Feedback

You agree that submission of any ideas, suggestions, and/or proposals to the TechAid Labs through its suggestion, feedback, wiki, forum or similar pages (“Feedback”) is at your own risk and that TechAid Labs has no obligations (including without limitation, obligations of confidentiality) with respect to such Feedback. You represent and warrant that you have all rights necessary to submit the Feedback and you hereby grant to TechAid Labs a perpetual, irrevocable, transferable, fully paid, royalty-free, non-exclusive, worldwide, fully sublicenseable right and license to use, copy, display, publish, modify, remove, publicly perform, translate, create derivative works, distribute and/or otherwise use such Feedback.

Disclaimer of Warranties

YOU EXPRESSLY UNDERSTAND AND AGREE THAT TO THE FULLEST EXTENT OF LAW, YOUR USE OF THE WEBSITE, SOFTWARE AND SERVICES IS ENTIRELY AT YOUR OWN RISK. CHANGES ARE PERIODICALLY MADE TO THE WEBSITE, SOFTWARE AND SERVICES AND MAY BE MADE AT ANY TIME WITHOUT NOTICE TO YOU. THE WEBSITE, SOFTWARE AND SERVICES ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TECHAID LABS MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS OR TIMELINESS OF THE CONTENT MADE AVAILABLE THROUGH THE WEBSITE, SOFTWARE OR SERVICES, OR THE SERVICES, SOFTWARE, TEXT, GRAPHICS OR LINKS. TECHAID LABS DOES NOT WARRANT THAT THE WEBSITE, SOFTWARE OR SERVICES WILL OPERATE ERROR-FREE OR THAT THE WEBSITE, SOFTWARE OR SERVICES ARE FREE OF COMPUTER VIRUSES AND OTHER HARMFUL MALWARE. IF YOUR USE OF THE WEBSITE, SOFTWARE OR SERVICES RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA, STELLAR SHALL NOT BE RESPONSIBLE FOR THOSE ECONOMIC COSTS.

Suspension and Termination

Failure to comply with (Acceptable Use) and/or (Content Standards) in these Terms of Use constitutes a material breach of the Terms of Use, and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our Service;
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our Service;
  • Issuing of a warning to you;
  • Legal action against you including proceedings for reimbursement of all costs on an (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

The responses/actions described in this clause are not limited, and we may take any other action we deem appropriate and reasonable.

Our Site and Software May Change Regularly

We aim to update our Site and Software regularly, and may change the content at any time. If the need arises, we may suspend access to our Site and our Service, or close them indefinitely. Any of the material on our Site or our Service may be out of date at any given time, and we are under no obligation to update such material.

Indemnification

You agree to indemnify and hold harmless TechAid Labs and its officers, directors, employees, agents and affiliates (each, an “Indemnified Party”), from and against any losses, claims, actions, costs, damages, penalties, fines and expenses, including without limitation attorneys’ fees and expenses, that may be incurred by an Indemnified Party including but not limited to (a) Your Content; (b) Your misuse of the Website, Software or Services; (c) Your violation of this Agreement; or (d) Your violation of any applicable laws, rules or regulations through or related to the use of the TechAid Labs Website, Software or Services.

Waiver of Jury Trial

YOU AND THE TECHAID LABS WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND RECEIVE A JUDGE OR JURY TRIAL. You and the TechAid Labs are instead electing to have claims and disputes resolved by arbitration, except as specified in the section above. There is no judge or jury in arbitration, and court review of an arbitration award is limited.

Waiver of Class or Consolidated Actions

YOU AND TECHAID LABS AGREE TO WAIVE ANY RIGHT TO RESOLVE CLAIMS WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. If, however, this waiver of class or consolidated actions is deemed invalid or unenforceable with respect to a particular claim or dispute, neither you nor TechAid Labs is entitled to arbitration of such claim or dispute. Instead, all such claims and disputes will then be resolved in a court as set forth in this terms.

Termination

At its sole discretion, TechAid Labs may modify or discontinue the Software or Service, or may modify, suspend or terminate your access to the Software or the Services, for any reason, with or without notice to you and without liability to you or any third party. Even after your right to use the Software or the Services is terminated, this Agreement will remain enforceable against you. All provisions which by their nature should survive to give effect to those provisions shall survive the termination of this Agreement.

Claims of Copyright Infringement

It is TechAid Labs’s policy to terminate membership privileges of any User who infringes copyright upon prompt notification to TechAid Labs by the copyright owner or the copyright owner’s legal agent. Without limiting the foregoing, if you believe that your work has been copied and posted on the Website or the Services in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information:

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  • A description of the copyrighted work that you claim has been infringed;
  • A description of the location on the Website or in the Services of the material that you claim is infringing;
  • Your address, telephone number and e-mail address;
  • A written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf. Contact information for the TechAid Labs’s Copyright Agent for notice of claims of copyright infringement is as follows: legal@techaidlabs.com

No Joint Venture or Partnership

No joint venture, partnership, employment, or agency relationship exists between you, TechAid Labs or any third party provider as a result of this Agreement or use of the Software or Services.

Electronic Communications

For contractual purposes, you (1) consent to receive communications from TechAid Labs in an electronic form; and (2) agree that all Terms of Service, agreements, notices, disclosures, and other communications that TechAid Labs provides to you electronically satisfy any legal requirement that such communications would satisfy if they were in writing. This subparagraph does not affect your statutory rights.

Severability

Except as otherwise provided herein, if any provision of this Agreement is found to be invalid, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect.

Choice of Law

This Agreement and terms of service is governed by Laws of India and subject to jurisdiction to the courts at India alone. The General Data Protection Regulation (GDPR) as applicable in EU shall apply, without giving effect to any principles that provide for the application of the law of any other jurisdiction.

Other Terms

If either we or you have any right to enforce these Terms against the other, that right will not be lost even if the person who has the right delays enforcing it, or waives their right to enforce it in any instance. If a court or other authority decides that any part of these Terms is illegal or ineffective, the rest of the terms will be unaffected and will remain in force. We may change these Terms from time to time. If we make any changes which affect your rights in relation to our Service, we will notify you. Changes to the Terms will not affect any orders you have placed where we have sent the Confirmation Notice. These Terms are governed by laws of India and subject to jurisdiction to the courts at India.

End User Agreement

When you create a User account or you sign up via authorized third-party platform to enable you access the TechAid Labs Software and services, you will be required to agree to an End User Agreement that will govern our license to you of the application and your use of the services we provide. Should there be a conflict between these Terms of Use and the End User Agreement with respect to any specific subject matter, the End User Agreement will prevail for that specific subject matter.

Complaints

If you have any question or complaints regarding our Terms Of Use, please send us a message. legal@techaidlabs.com

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